Commercial Privacy Commitment
Shine Star Trading operates as an export desk. Information submitted via our inquiries, quotation forms, or direct phone channels is used strictly to evaluate commodity specifications, compute freight, and issue verifiable proforma paperwork. We never monetize, sell, or disclose your corporate contacts to external marketing networks.
1. Corporate Entity & Scope
This Privacy Policy governs the collection, processing, storage, and cross-border transfer of commercial and personal data collected by Shine Star Trading Co., Ltd. (Registration: Bangkok, March 2014; Address: 106/147, Laem Thong Kila 7 Village, Saphan Sung Khet, Saphan Sung, Bangkok 10240, Thailand) through this website and our verified trade communications channels.
Regulatory Framework
We process data in strict accordance with the Thailand Personal Data Protection Act B.E. 2562 (2019) (PDPA), applicable international commercial data standards, and destination customs data obligations governing cross-border trade.
2. Categories of Information Collected
As a business-to-business (B2B) export house handling commodities, gums, resins, and timber, we collect information required to evaluate, quote, contract, clear, and execute ocean and inland freight shipments:
- ▪Commercial Contact Data: Representative full name, business title, corporate email address, corporate telephone/WhatsApp numbers, company name, corporate registration number, and VAT/tax ID.
- ▪Transaction & Cargo Specifications: Target commodity, grade designations, volume/tonnage, target port of discharge (POD), required Incoterms (e.g. FOB Laem Chabang, CIF destination, CFR), and packaging specifications.
- ▪Consignment Clearance Records: Consignee and notify party details, shipping marks, phytosanitary requirements, fumigation certificates, certificate of origin (CO) consignee entries, and lab test reports (COA).
- ▪Technical & Access Logs: Anonymized IP addresses, browser types, referral paths, and timestamp data gathered strictly to detect security threats, denial-of-service attempts, or commercial impersonation.
3. Lawful Basis for Processing (PDPA)
Under Section 24 of the Thailand PDPA, we collect and process your personal and trade data under the following legal bases:
- ▪Contractual Performance & Pre-Contractual Steps (Sec. 24(3)): Formulating indicative pricing, drawing physical lot samples, executing Sales Contracts, drafting Proforma Invoices, and arranging vessel slot bookings.
- ▪Legal & Regulatory Obligations (Sec. 24(6)): Compliance with Thai Customs Department e-Customs export filings, Ministry of Commerce trade declarations, CITES export permits, phytosanitary inspection logs, and Bank of Thailand foreign exchange reporting.
- ▪Legitimate Interests (Sec. 24(5)): Fraud detection, verifying authentic business identities, preventing domain and trade desk spoofing, and maintaining retained lot dispute records.
4. Cross-Border Data Transfers
Because Shine Star Trading exports cargo worldwide (including to India, China, the European Union, the United States, Japan, South Korea, the United Kingdom, Vietnam, and the Middle East), your trade records and consignee data must necessarily be transmitted across national borders.
Clearance & Carrier Disclosures
Consignment details are disclosed exclusively to verified operational actors: maritime shipping lines, customs brokerage partners at origin and destination, accredited testing laboratories (e.g. SGS), and authorized port authorities. All cross-border transfers are executed in accordance with Section 28 and 29 of the Thailand PDPA.
5. Data Retention & Information Security
We maintain strict technical and organizational safeguards to protect trade communications against unauthorized access, loss, or manipulation:
- ▪Retention Timelines: Commercial contract files, customs export entries, and bills of lading are retained for a minimum period of 5 years to comply with Thai Revenue Department and Customs statutory audit mandates.
- ▪Physical Sample & Lot Records: Retained lot reference files (such as moisture, ash, and resin grading certificates) are maintained for 24 months post-discharge to adjudicate any post-landing arrival disputes.
- ▪No Commercial Selling: Shine Star Trading never sells, leases, monetizes, or shares client information or trade inquiries with third-party marketing brokers or advertising networks.
6. Data Subject Rights Under PDPA
Pursuant to the Thailand PDPA, corporate representatives and individuals whose personal data is processed by us enjoy the following rights:
- ▪Right of Access & Portability (Sec. 30): Request copies of personal contact records held in our customer registry.
- ▪Right to Rectification (Sec. 35): Require corrections to incomplete, inaccurate, or outdated contact and billing details.
- ▪Right to Erasure (Sec. 33): Request deletion of records where processing is no longer required by statutory export, customs, or tax regulations.
- ▪Right to Restriction & Objection (Sec. 32, 34): Object to processing based on legitimate interests or request temporary restriction of processing.
7. Contact Information & Data Protection Queries
To exercise your statutory rights or submit data governance inquiries, contact our compliance officer at:
Data Governance Desk
Shine Star Trading Co., Ltd.
106/147, Laem Thong Kila 7 Village, Saphan Sung Khet, Saphan Sung, Bangkok 10240, Thailand
Email: info@shinestartrading.com
Phone: +66 87 593 7207 (Thailand) / +91 79777 01799 (India)
